Stuart manages the Finance team, produces Management Financial reports and prepares the RLSS UK Statutory Accounts. Stuart supports the Corporate Director and CEO providing payroll management and budgetary monitoring and forecasting. 

Darren deals with all aspects of RLSS UK membership right from application to sending out your membership card.  In addition to this he is responsible for registering and renewing the IQL Approved Training Centres.  Also, if you have any problems registering to use the website it will most likely be Darren that you contact.

John has responsibility for all financial processing for RLSSUK to include all purchase invoices, expenses, branch proportions and some aspects of sales invoicing.  John is also responsible for all aspects of branch finance for those branches who have signed up to Central Financing.

Veronica is responsible for placing orders for new and renewal NPLQ candidate packs by Approved Training Centres. She also deals with banking and credit card payments.

Wendy’s role is credit control and helpdesk for sales and invoice queries she also assists with IQL’s financial processing.

Chris joined RLSS UK in November 2010 after many years working as an IT professional in the private and voluntary sectors. He specialises in maximising the use of IT systems over a range of technologies, and has a track record of designing systems tailored to the time and cost constraints of our sector. Chris has already made a large impact on the IT systems we use internally, and will be looking at how we can help our membership utilise their own IT more effectively.

Tiff is Di Steer's PA. She supports the Corporate Director and Corporate Team to deliver HR, Finance, ICT and legal services.

Hannah is Di Standley’s PA and provides her with full secretarial and administrative support. In addition she provides secretarial support to the National President and Management Board members. Hannah is secretary to the Management Board and Senior Management Team meetings.

Nicola’s role is to contract manage Lifesavers Direct (RLSS UK’s online store and mail order catalogue, which provides equipment, product and clothing for everyone involved in Lifesaving, Lifeguarding and Emergency Response). She also works alongside the Corporate Director to manage RLSS UK project portfolio. Nicola brings a broad range of commercial, project management, and charity governance experience to RLSS UK having worked for over 10 years in the private sector and five recent years in the third sector. In her free time, Nicola has volunteered for a number of charities (currently non-executive director for a local mental health/arts charity).

Joy is responsible for managing Criminal Record Bureau checks for RLSS UK volunteers. Recruitment of new staff at River House and other HR issues.

Peter’s role is to facilitate the development of volunteers, members and staff through a range of activities and projects that include managing the RLSS UK Approved Centre which delivers professional learning and development qualifications from external awarding bodies. Passionate about ongoing professional development, Peter gained his masters degree in Human Resource Development in 2005 whilst working as training manager with local government. He is a keen advocate for distance/online learning and is currently supervising the creation of several programmes that are soon to be made available.

 

Jo Barrett - Corporate Assistant

Jo provides adminstration and secretarial support to the Corporate Team and PA to the CEO (Friday's and during holidays). This includes day to day administration, reception cover, correspondence, setting up for meetings and the post.

Ellen joined RLSS UK in January 2009 and leads the Volunteer Engagement Team. She is a regular volunteer for both the RLSS UK and other sporting organisations. With many years experience within the leisure industry, training & human resources, youth organisations and governing body and regulators authorities she has a wealth of knowledge and expertise that supports and develops our volunteers. She is a National Trainer Assessor for both the Pool and Lifesaving programmes and has recently become an open water Trainer Assessor.

Anna, who joined the society in early 2006 to support our Clubs and Volunteers, is herself a committed and dedicated volunteer in the world of sport. Working as a member of the Engagement team, Anna’s role is to offer advice, guidance and support to the RLSS UK Clubs and volunteers in all aspects Club and Volunteer Management, Development and to assist with any challenges and difficulties that our clubs and volunteers may face within their day to day roles within their clubs. Anna brings with her almost ten years experience in a variety of Club, Governing Body and International Federation roles from Mentor and Team Manager to Club Welfare Officer to Club Chairman.

With ten years experience with RLSS and regular contact during that time with volunteers, award holders and Branches, Roger’s understanding of the internal workings of the Charity is invaluable in his current role. Roger’s current role is to offer advice, support and guidance to the RLSS UK Branches on both their day to day operation and the development of lifesaving within their area.

 

Lee Heard –National Youth Engagement Officer

Michael heads up the lifesaving team, manages the development, support and processing of the lifesaving awards. Most recently Mike has led the development of the Survive and Save Programme and oversees the complete range of life saving awards. Mike is also an active volunteer and a key member of Cheltenham Life Saving club.

Ceri manages the delivery and ongoing development support of the Rookie Lifeguard, Save a Baby and Senior lifesaving awards programmes. She oversees the day to day management of data processing of life saving awards and the compilation of drowning information and statistics.

Elouise comes from a sports development background and is working to ensure the provision and improvement of opportunities to participate in competitive lifesaving activities. She is personally focused on developing a robust infrastructure that will enable Lifesaving Sport in the UK to grow stronger and stronger.

Cliff joined the Society in 2005 having gained experience working as a costal manager for a local authority and spending over ten years in academia, specialising in coastal research.

Cliff is responsible for development of open water programmes and policy and leads the water safety management consultancy section. The consultancy section now holds a portfolio containing a wealth of both national and international life saving projects.

Natalie provides secretarial support to Adrian Lole (Director of Lifesaving Development) and Jane Cooper (Director of marketing and Communications) and also manages the administration around National Standing Committees, Relay and staff travel arrangements.

Michael processes RLSS UK Lifesaving Awards with Debbie Pulham and working with the rest of the Lifesaving Team answers many of the telephone enquiries regarding the awards. He also processes course pack orders for the Community Outreach Programmes such as Community Life Support, and Save a Baby's Life.

Debbie is responsible for the processing of awards for Lifesaving, Beach and Open Water programmes as well as assisting in the production of drowning statistics through data collection and inputting.

 

Steph is responsible for marketing and communications which involves production of the Lifesavers magazine, printing, event marketing and support, raising profile/brand of RLSS UK and media relations.

Jane has been with the Society for over 20 years. She is currently Events Manager for all national events within the Society’s calendar – Conference; Presentation of Honours; National Speed Championships and National Lifesaving Championships.

Jo has recently joined the society and specialises in social media. She currently monitors and updates the RLSS UK Twitter and Facebook pages, analysing performance and reach. Jo also prepares the build up to events to help raise the Society's profile.

Alex is National Pool Programme Manager and a former member of the Society’s National Education Committee. Alex has 20 years experience within the leisure industry. He has been instrumental in the development of the National Pool Programme, National Pool Management Qualification and the Trainer Assessor Units.

Martin, who joined RLSS in June 2009, has a wealth of experience within the leisure market. He has the responsibility for leading on the RLSS UK National Pool Management Qualification. Martin’s focus is on the implementation of new products and services for the leisure market and will act as the client liaison for IQL UK Ltd. Martin will also contribute to the management of the Programme Board as a board member.

Sarah coordinates all aspects of the National Lifeguard Trainer Assessor programme, the Lifeguard Trainer Assessor programme and the Probationary Trainer Assessor process. Sarah provides support and guidance from the initial process of becoming a Trainer Assessor through to the update processes for experienced Trainer Assessors. Sarah is responsible for the registration of new Trainer Assessor Courses.

As PA to the Executive Director, Ashley also manages the general administration of the IQL office, which includes general enquiries, applications for the international Pool and Beach certificates, processing of EV customer feedback and co-ordinating IQL’s seminars, events and meetings. Ashley also provides support to the Pool Programme Manager and the Business Development Manager.

As Technical Officer, Ian has a considerable amount of knowledge and expertise in all RLSS UK awards and qualifications. Ian provides support and guidance on all technical aspects of the National Pool Lifeguard Qualification. In addition Ian provides technical guidance on the ongoing training for lifeguards and provides support for the RLSS UK vocational lifesaving awards. Ian is also an active RLSS UK National Trainer Assessor and is also involved in lifesaving and open water activities.

Susan co-ordinates the administration of the National Pool Management Qualification (NPMQ) courses. This includes sourcing and liaison with NMPQ course venues, liaison with NPMQ Tutors and candidates and the processing of the qualification. Susan also provides support to the Pool Programme Manager and the Business Development Manager.

Sandra oversees all financial processing aspects of IQL including, dealing with suppliers, sales invoices and banking.